My DSL at home has been down since Friday morning. I called Earthlink once, they were relative dorks. (Actually, they were annoying enough that in a fit of passive-agressivity I started doing all sorts of little tricks that I know annoy tech reps. I really shouldn't have. But after the third time that I had to repeat the last thing I said since apparently the tech rep couldn't be bothered to listen to my answer when he asked me a question, I started getting, er, feisty.)
Anyone looking for llamabitchyo, she's stuck with no Internet as well. Hopefully they will resolve this today.